| FAQ | Last Updated |
|---|
| Access Denied — I'm getting an "Access Denied" error message when I try to go to the My Courses tab, my Personal Announcements tab or another location on LionsLink. How can I fix this? | 10 Jan 2006 - 20:58 |
| Active X or Java Script Message — What should I do if I get an ActiveX? or JavaScript? message trying to check my e-mail in Google? | 05 Sep 2008 - 14:08 |
| Add Additional Course to Consolidated Course — Can I add an additional course to a consolidated course? | 26 Jan 2006 - 17:24 |
| Browser Problems — I recently upgraded my web browser, and now I am having problems accessing a LionsLink or Blackboard feature. What can I do? | 11 Feb 2008 - 19:27 |
| Cannot Download Attachment — When I try to download an attachment, Internet Explorer is telling me that it "blocked this site from downloading files to your computer". How can I fix this? | 08 Feb 2006 - 19:43 |
| Cannot Get Into LionsLink — I cannot get into LionsLink, but I can/cannot get to University of Arkansas - Fort Smith's Web site! | 05 Jan 2006 - 16:19 |
| Change Outlook Password — How do I change my password in Outlook? | 30 Aug 2006 - 15:03 |
| Check Email Off Campus — How can I use Outlook (or another email client) to check my LionsLink email from off-campus? | 04 Jan 2006 - 19:36 |
| Check Shared Email Folders — How do I check e-mail in shared folders that I have subscribed to? | 05 Sep 2008 - 14:08 |
| Combine Courses — Can I combine courses into one course? | 26 Jan 2006 - 17:20 |
| Cursor Moves in Email — I am typing in an email message and it suddenly moves me to the "To:" field. Why is this happening? | 02 Dec 2005 - 18:00 |
| Cut Copy Paste — How do I Cut, Copy and/or Paste? | 02 Dec 2005 - 18:01 |
| Debug Errors — I receive debug errors when I try to access my email in LionsLink. What do I do? | 02 Dec 2005 - 18:01 |
| Delegate Group Maintenance — How do I delegate maintenance for a group? | 26 Jan 2006 - 17:24 |
| Email Window Is Not Centered — My email window is not centered and/or partially off of the screen, and I cannot get to the scroll bar. What do I do? | 02 Dec 2005 - 18:03 |
| Firefox Attachment Issue — Why am I unable to download an attachment in Firefox? | 04 Mar 2008 - 14:40 |
| Forward LionsLink Mail — I would like to forward my email to another account, how do I do this? | 02 Dec 2005 - 21:04 |
| Forwarded Message Sent As Attachment — Forwarding a message duplicates the original message as an attachment. | 02 Dec 2005 - 18:04 |
| Groups — How do I request a group be created in LionsLink? | 16 Jul 2008 - 19:24 |
| How to Allow Popup Windows — How do I allow popup windows from LionsLink or any uafortsmith.edu site? | 09 Dec 2005 - 19:10 |
| How to Get a LionsLink Login — How do I get a LionsLink login? | 13 Jul 2007 - 20:15 |
| How to Use LionsLink Mail — How do I use LionsLink Mail? | 28 Dec 2005 - 19:03 |
| Internet Performance — Is there some fine tuning I can do to improve the performance of LionsLink? | 05 Dec 2005 - 21:59 |
| Join a Group — How do I join a group In LionsLink? | 26 Jan 2006 - 17:23 |
| Kicked Out of LionsLink — I have not been in LionsLink very long and my session expires. Why does this happen? | 25 Jan 2006 - 16:22 |
| LionsLink Address Book Auto Fill — Can I have my e-mail address book filled in automatically? | 26 Jan 2006 - 17:22 |
| LionsLink Address Book Copy — If one person sets up an address book can it be copied to another user? | 02 Dec 2005 - 21:15 |
| LionsLink Address Book Use — Does the information in the address book do anything? | 26 Jan 2006 - 17:22 |
| LionsLink Is Slow — It is taking a very long time for LionsLink to load at home. What can I do? | 08 Dec 2005 - 19:46 |
| LionsLink Lists Addresses in Email — When I send an email to a distribution list, it places all of the list members' email addresses at the top of the email. How can I make those disappear? | 02 Dec 2005 - 21:18 |
| LionsLink Times Out — LionsLink times out while I am writing an e-mail message! | 26 Jan 2006 - 17:35 |
| Listservs and LionsLink — Do on-campus email listservs work in LionsLink? | 02 Dec 2005 - 21:14 |
| Logging in and Using LionsLink — How do I log in and use LionsLink? | 26 Jan 2006 - 16:49 |
| Logging Out of LionsLink — How do I log out of LionsLink? | 09 Dec 2005 - 17:47 |
| Losing Cursor On Compose — When composing an e-mail, my cursor disappears below the edge of the window. What can I do about this? | 26 Jan 2006 - 17:36 |
| Manage Course or Group Tools — How do I manage all of the course or group tools? | 26 Jan 2006 - 16:36 |
| Manage Groups — How do I manage group membership? | 04 Jan 2006 - 18:58 |
| Password Suddenly Stopped Working — My password for Windows, LionsLink or Blackboard has suddenly stopped working. What might the problem be? | 11 Feb 2008 - 20:00 |
| Pegasus Error Message — When I'm in Pegasus email I get an IMAP and/or POP error. What should I do? | 16 Feb 2005 - 20:03 |
| Post Files for Class or Group — How do I post files for my class or group? | 26 Jan 2006 - 16:36 |
| Post Links for Class or Group — How do I post links for my class or group? | 26 Jan 2006 - 16:37 |
| Post News Articles for Class or Group — How do I post news articles for my class or group? | 26 Jan 2006 - 16:37 |
| Post Photos for Class or Group — How do I post photos for my class or group? | 26 Jan 2006 - 16:13 |
| Printing Email Wastes Paper — When printing an e-mail message, it prints the message on the first page and wastes a second page by reprinting the address. | 26 Jan 2006 - 17:31 |
| Remove Course From Consolidated Course — Can I remove a course crom a consolidated course? | 26 Jan 2006 - 17:30 |
| Remove Course or Group Tools — How do I remove course or group tools in my course or group? | 26 Jan 2006 - 17:30 |
| Request a Group Be Created in LionsLink — How do I request a group be created in LionsLink? | 26 Jan 2006 - 17:28 |
| Reset Password — What should I do if I forgot my password for Windows, LionsLink or Banner? | 10 Mar 2006 - 17:00 |
| Search Messages — How do I use the Search option in LionsLink e-mail? | 09 Dec 2005 - 18:44 |
| Security Information Box — When I open my LionsLink email account I receive the following message. Security Information. This page contains both secure and nonsecure items. | 02 Dec 2005 - 18:11 |
| See List of Class or Group Members — How do I see a list of my class or group members? | 26 Jan 2006 - 17:31 |
| Send Announcement to Class or Group — How do I send or delete an announcement to my class or group? | 26 Jan 2006 - 17:29 |
| Share Email Folders — How do I shared e-mail folders either from a generic account that I am the owner of or my personal e-mail account with someone else? | 05 Sep 2008 - 14:09 |
| Subscribe to Shared Folders — How do I subscribe to e-mail folders that have been shared to me from another account? | 05 Sep 2008 - 14:08 |
| Targeted Announcements — What information do I need to send the Help Desk for targeted announcements? | 08 Dec 2005 - 19:32 |
| Unrecognized Request in Email — How can I fix the "Unrecognized Request" error message when trying to check or send email in LionsLink? | 02 Dec 2005 - 18:12 |
| What Are Some of the Features LionsLink Offers — What are some of the features LionsLink offers? | 03 Jan 2006 - 19:32 |
| White Screen in LionsLink — Sometimes a white page appears when going to email, and it will not go away. | 02 Dec 2005 - 18:18 |