| FAQ | Last Updated |
|---|
| Access Denied — I'm getting an "Access Denied" error message when I try to go to the My Courses tab, my Personal Announcements tab or another location on LionsLink. How can I fix this? | 10 Jan 2006 - 20:58 |
| Blackboard and AOL — Why am I having problems using AOL's browser? | 11 Feb 2008 - 20:50 |
| Browser Problems — I recently upgraded my web browser, and now I am having problems accessing a LionsLink or Blackboard feature. What can I do? | 11 Sep 2009 - 15:47 |
| Cannot Download Attachment — When I try to download an attachment, Internet Explorer is telling me that it "blocked this site from downloading files to your computer". How can I fix this? | 08 Feb 2006 - 19:43 |
| Clear Cache — I have been told to clear the cache. How do I do this? | 16 Feb 2004 - 15:30 |
| Connect to Blackboard — How do I connect to Blackboard Learning System? | 14 Feb 2008 - 17:31 |
| Debug Errors — I receive debug errors when I try to access my email in LionsLink. What do I do? | 27 Aug 2009 - 15:41 |
| Did Not Logoff — What if I do not log off? | 11 Feb 2008 - 19:39 |
| How Do I Edit My Faculty Website — How do I edit and upload files to my Faculty Website? | 12 Nov 2007 - 15:54 |
| How to Allow Popup Windows — How do I allow popup windows from LionsLink or any uafortsmith.edu site? | 09 Dec 2005 - 19:10 |
| How to Get a Faculty Website — As a faculty member, how do I get a website on the faculty website? | 27 Sep 2007 - 14:05 |
| Incorrect Java Version — I get a message in Blackboard that I do not have the correct version of Java and/or the My Computer icon will not load when I try to add an attachemnt. What can I do? | 20 Jun 2008 - 16:02 |
| Internet Native Banner Window Not Opening — I go to Internet Native Banner (INB) and the Banner window does not open. All that appears is a screen saying "loading java applet". What can I do? | 02 Aug 2005 - 19:01 |
| Kicked Out of LionsLink — I have not been in LionsLink very long and my session expires. Why does this happen? | 27 Aug 2009 - 18:48 |
| Logoff Instructions — How do I log off? | 11 Feb 2008 - 19:55 |
| Not Authorized in Blackboard — I can login to LionsLink, but when I try to access Blackboard at creative.uafortsmith.edu I get a message "You are not authorized to access this page." What could be the cause? | 27 Aug 2009 - 18:44 |
| Password Suddenly Stopped Working — My password for Windows, LionsLink or Blackboard has suddenly stopped working. What might the problem be? | 11 Feb 2008 - 20:00 |
| SSL Connection Failed X509 Error — When I try to connect to Internet Native Banner (INB), I get an error "SSL handshake failed: X509CertChainInvalidErr". How do I fix this? | 14 Sep 2005 - 18:57 |
| SSL Warning in Internet Native Banner — When I go to Internet Native Banner (INB), I get an SSL warning that the certificate used was not trusted by my web browser. What does this mean and can I fix it? | 02 Aug 2005 - 19:12 |
| Sebastian Commons Wireless — I live at Sebastian Commons and my wireless laptop keeps trying to connect to the school's wireless network. What can I do? | 18 Jan 2007 - 16:38 |
| Security Warning Box — When I try to access LionsLink I get the following message: “Security Warning. The current Web page is trying to open a site in your Trusted sites list. Do you want to allow this?” | 05 Jan 2006 - 18:45 |
| Web Pages Disappearing — My web pages keep disappearing when I click on a link in another program. How can I fix this? | 29 Sep 2008 - 13:43 |