| FAQ | Last Updated |
|---|
| Accessing Banner Bookshelf — How do I access Banner Bookshelf? | 15 Aug 2006 - 18:26 |
| Active X or Java Script Message — What should I do if I get an ActiveX? or JavaScript? message trying to check my e-mail in Google? | 05 Sep 2008 - 14:08 |
| Add Borders to Cells in Excel — How do I add borders to cells? | 16 Feb 2004 - 15:33 |
| Add Color or Pattern to Cell — How do I add color or a pattern to a cell in Excel? | 16 Feb 2004 - 15:38 |
| Add Members to Course — How can I add guest members or teaching assistants to my course? | 25 Jan 2006 - 16:54 |
| Add Members to Group — How can I add members to my group? | 26 Jan 2006 - 16:21 |
| Add Questions to a Quiz — Now that I have done all of this work, how do I add questions to my quiz? | 11 Feb 2008 - 19:19 |
| Address Book — How do I use the Address Book in Word? | 16 Feb 2004 - 15:41 |
| Align Data in Excel — How do I align (position) data in a cell? | 17 Feb 2004 - 01:55 |
| Allowing Student Access to a Course — How do I allow my students to access my course in Blackboard? | 29 Feb 2008 - 21:14 |
| Auto Correct — How do I use the AutoCorrect feature in Word? | 06 Feb 2004 - 17:17 |
| Auto Text Feature — How do I use the Auto Text Feature for a frequently typed date? | 16 Feb 2004 - 15:40 |
| Automatic Save — How do I use the Automatic Save feature in Word? | 09 Feb 2004 - 20:01 |
| Backing Up Grade Quick Files — How do I backup my GradeQuick? files? | 27 Aug 2009 - 18:53 |
| Banner Function Keys — What are the Banner Function Keys? | 29 Sep 2008 - 17:40 |
| Blackboard and AOL — Why am I having problems using AOL's browser? | 11 Feb 2008 - 20:50 |
| Blackboard Assignments — How do I view, submit, upload and view grades of my assignments in Blackboard? | 11 Feb 2008 - 21:00 |
| Blackboard Bulletin Board — Where did my messages go? | 11 Feb 2008 - 21:02 |
| Blackboard Calendar — How do I add, edit, and delete entries in Blackboard calendar? | 11 Feb 2008 - 21:08 |
| Blackboard Chat — Why are some of the rooms recorded? | 11 Feb 2008 - 21:09 |
| Blackboard Discussions — How do I use Discussions in Blackboard? | 11 Feb 2008 - 21:11 |
| Blackboard Mail — What is the difference between FAQs.Blackboard mail and regular email? | 11 Feb 2008 - 21:14 |
| Blackboard Quizzes — How do I take a Blackboard quiz or survey? | 11 Feb 2008 - 21:17 |
| Block Images in Firefox — How do I block images from a particular website in my web browser? | 29 Feb 2008 - 21:19 |
| Browser Problems — I recently upgraded my web browser, and now I am having problems accessing a LionsLink or Blackboard feature. What can I do? | 11 Sep 2009 - 15:47 |
| Bullets and Numbering — How do I do bullets and numbering in Word? | 16 Feb 2004 - 15:39 |
| Burn CD — How do I burn a CD in Windows XP? | 06 Feb 2004 - 19:11 |
| Cannot Find My Class — I cannot find my Blackboard class that I am supposed to be taking. Where is it? | 11 Feb 2008 - 19:28 |
| Cannot Get Into LionsLink — I cannot get into LionsLink, but I can/cannot get to University of Arkansas - Fort Smith's Web site! | 05 Jan 2006 - 16:19 |
| Change Quiz Settings — How do I change the settings on my quiz? | 11 Feb 2008 - 19:30 |
| Change the Default Font — How do I change the default font? | 16 Feb 2004 - 15:38 |
| Change the Margins — How do I change the margins for just part of a document? | 06 Feb 2004 - 19:13 |
| Charts in Excel — How do I create charts in Excel? | 12 Feb 2004 - 22:10 |
| Class Information for Faculty — How do I view my class schedules, student lists, and grade books? | 09 Dec 2005 - 14:43 |
| Clear Cache — I have been told to clear the cache. How do I do this? | 16 Feb 2004 - 15:30 |
| Clear Deleted Email — Is there a way to clean out the Delete folder similar to emptying the Recycle Bin in Windows? | 02 Dec 2005 - 17:58 |
| Common Student Forms — What are some of the most commonly used forms in the Banner Student Module? | 06 Feb 2004 - 20:28 |
| Common Student Forms Expanded — What is the function of the most commonly used forms in the Banner Student Module? | 25 Feb 2005 - 19:56 |
| Compressed Folder — How do I zip files in Windows XP? | 06 Feb 2004 - 20:30 |
| Computer Locks Up — What should I do when my computer locks up? | 06 Feb 2004 - 20:30 |
| Connect to Blackboard — How do I connect to Blackboard Learning System? | 14 Feb 2008 - 17:31 |
| Contacted By Different Email — Can I be contacted through a different email address? | 11 Feb 2008 - 19:34 |
| Convert Documents — How do I convert documents created in Word Perfect into Word? | 09 Feb 2004 - 20:02 |
| Copy a Blackboard Course — How do I copy my old Blackboard course onto my new course? | 14 Feb 2008 - 17:32 |
| Create an Envelope — How do I create an envelope in Word? | 16 Feb 2004 - 15:37 |
| Create Columns — How do I create columns in Word? | 09 Feb 2004 - 22:13 |
| Create Distribution List — How do I create a distribution list in LionsLink's email? | 02 Dec 2005 - 17:59 |
| Create Question Category — How do I create a question category in Blackboard? | 11 Feb 2008 - 19:37 |
| Create Questions — How do I create assessment questions in Blackboard? | 11 Feb 2008 - 19:38 |
| Create Quiz — Now that I have created the categories and the questions, how do I create my quiz? | 11 Feb 2008 - 19:38 |
| Create Tables — How do I create tables in Word? | 16 Feb 2004 - 15:37 |
| Creating a Calendar in LionsLink — How do I create a calendar in LionsLink? | 07 Dec 2005 - 19:54 |
| Creating an Event in LionsLink — How do I create an event in LionsLink Calendar? | 07 Dec 2005 - 19:59 |
| Cut Copy Paste — How do I Cut, Copy and/or Paste? | 02 Dec 2005 - 18:01 |
| Daylight Savings Time — How will DST affect my PC? | 06 Mar 2007 - 17:48 |
| Debug Errors — I receive debug errors when I try to access my email in LionsLink. What do I do? | 27 Aug 2009 - 15:41 |
| Deleting a Calendar in LionsLink — How do I delete a calendar in LionsLink? | 02 Dec 2005 - 20:55 |
| Denied Access to Student Services — I can login to LionsLink, but I am denied access to Student Services (Registration, Grades, Financial Aid, etc). What can I do? | 27 Aug 2009 - 18:41 |
| Did Not Logoff — What if I do not log off? | 11 Feb 2008 - 19:39 |
| Duplicating Questions — I want to use a question I already created, just change some information. How do I do this? | 11 Feb 2008 - 19:39 |
| Export Assessments — How do I export assessments or questions from my WebCT? course? | 11 Feb 2008 - 19:40 |
| Export Learning Modules — How can I export a Learning Module from my Blackboard course? | 11 Feb 2008 - 19:42 |
| Financial Aid Status — How do I check my financial aid status in LionsLink? | 25 Jan 2006 - 16:00 |
| Find and Replace — How do I use the Find and Replace Features in Word? | 16 Feb 2004 - 16:23 |
| Forgot Blackboard Password — What if I forget my FAQs.Blackboard password? | 11 Feb 2008 - 19:45 |
| Format Numbers in Excel — How do I Format Numbers? | 12 Feb 2004 - 22:12 |
| Formatting Features — How do I use the Formatting Features in Word? | 09 Feb 2004 - 22:15 |
| Grade Quick Install Instructions — How do I install GradeQuick?? | 27 Aug 2009 - 18:50 |
| Header or Footer — How do I add a header or footer to a Word Document? | 16 Feb 2004 - 15:54 |
| Hide Unenrolled Students — How can I hide the unenrolled students in my Blackboard Gradebook? | 11 Feb 2008 - 19:48 |
| How Do I Edit My Faculty Website — How do I edit and upload files to my Faculty Website? | 12 Nov 2007 - 15:54 |
| How to Email Class in LionsLink — How do I e-mail a class or group in LionsLink? | 26 Jan 2006 - 17:25 |
| How to Get a Faculty Website — As a faculty member, how do I get a website on the faculty website? | 27 Sep 2007 - 14:05 |
| Import and Export — How do I import and export files in Word? | 16 Feb 2004 - 15:52 |
| Import Materials Into a Course — How do I import materials (questions, assessments or content) into my Blackboard Course? | 14 Feb 2008 - 17:32 |
| Importing and Exporting Materials — Where can I find instructions for exporting and importing content and materials into my Blackboard course? | 11 Feb 2008 - 19:50 |
| Incorrect Java Version — I get a message in Blackboard that I do not have the correct version of Java and/or the My Computer icon will not load when I try to add an attachemnt. What can I do? | 20 Jun 2008 - 16:02 |
| Insert Graphics — Can I insert graphics in a Word document? | 16 Feb 2004 - 15:53 |
| Inserting Columns and Rows in Excel — How do I insert columns and rows into an Excel Spreadsheet? | 24 Feb 2004 - 15:54 |
| Internet Native Banner Window Not Opening — I go to Internet Native Banner (INB) and the Banner window does not open. All that appears is a screen saying "loading java applet". What can I do? | 02 Aug 2005 - 19:01 |
| Internet Native Banner With Netscape — How can I access Internet Native Banner (INB) with Netscape, Mozilla, or Firefox? | 20 Jul 2005 - 19:56 |
| Internet Performance — Is there some fine tuning I can do to improve the performance of LionsLink? | 05 Dec 2005 - 21:59 |
| Kicked Out of LionsLink — I have not been in LionsLink very long and my session expires. Why does this happen? | 27 Aug 2009 - 18:48 |
| Labels in Word — How do I do labels in Word? | 16 Feb 2004 - 16:31 |
| LionsLink Chat Rooms — How do I use the LionsLink Chat Rooms? | 25 Jan 2006 - 17:14 |
| LionsLink Expired — When I get the expire message, it says to "Click OK to continue". Why does it still log me out after I click OK? | 02 Dec 2005 - 21:17 |
| LionsLink Grades — How do I look at my grades in LionsLink? | 25 Jan 2006 - 16:03 |
| LionsLink Handbook — Is there a handbook I can read about using LionsLink? | 02 Dec 2005 - 20:52 |
| LionsLink Is Slow — It is taking a very long time for LionsLink to load at home. What can I do? | 08 Dec 2005 - 19:46 |
| LionsLink Transcripts — How do I view my transcript in LionsLink? | 25 Jan 2006 - 16:02 |
| LionsPass Invalid Birthdate Message — LionsPass keeps giving me an "invalid birthdate" message, how do I fix this? | 29 Feb 2008 - 21:53 |
| Listservs and LionsLink — Do on-campus email listservs work in LionsLink? | 02 Dec 2005 - 21:14 |
| Logging in and Using LionsLink — How do I log in and use LionsLink? | 26 Jan 2006 - 16:49 |
| Logging Into Blackboard — How do I log in to Blackboard? | 11 Feb 2008 - 19:56 |
| Login Procedure — How do I login to Windows 2000/XP? | 06 Feb 2004 - 16:35 |
| Logoff Instructions — How do I log off? | 11 Feb 2008 - 19:55 |
| Mail Merge — How do I do a mail merge in Word? | 29 Feb 2008 - 21:53 |
| Navigate — How do I move around in a Word document? | 16 Feb 2004 - 15:51 |
| Not Authorized in Blackboard — I can login to LionsLink, but when I try to access Blackboard at creative.uafortsmith.edu I get a message "You are not authorized to access this page." What could be the cause? | 27 Aug 2009 - 18:44 |
| Number Pages — How do I number pages? | 16 Feb 2004 - 15:48 |
| Open Works Doc in Word — How do I open Works documents in Word? | 09 Jul 2007 - 21:16 |
| Password Suddenly Stopped Working — My password for Windows, LionsLink or Blackboard has suddenly stopped working. What might the problem be? | 11 Feb 2008 - 20:00 |
| Posting On LionsLink — Who do I contact for posting information on the Campus Life pages? | 08 Dec 2005 - 19:50 |
| Printing in Banner — I cannot seem to print a document from Banner. How can I fix this? | 05 Mar 2008 - 19:59 |
| Problems Logging In — Why can I not log into Blackboard? I am positive that I am typing the login and password correct. | 11 Feb 2008 - 20:19 |
| Public Bulletin Boards — Are there public bulletin boards on LionsLink? | 02 Dec 2005 - 18:10 |
| Purchase Information — I want to purchase new computer hardware or software. What do I need to do? | 06 Feb 2004 - 16:31 |
| Quote Marks Straight Up — Why are my quote marks straight up instead of curly? | 16 Feb 2004 - 15:47 |
| Reread Messages — Can I reread messages that I sent to someone? | 11 Feb 2008 - 20:19 |
| Reset Course — How do I remove all email messages, discussions, or other portions of my course? | 11 Feb 2008 - 20:20 |
| Reset Password — What should I do if I forgot my password for Windows, LionsLink or Banner? | 10 Mar 2006 - 17:00 |
| Resize Columns in Excel — How do I resize columns in Excel? | 24 Feb 2004 - 16:09 |
| Reveal Codes in Word — Is there a Reveal Codes in Word like there is in Word Perfect? | 12 Feb 2004 - 22:33 |
| SBC Browser Issue — Why can't I access LionsLink using SBC's web browser? | 29 Feb 2008 - 22:02 |
| SSL Connection Failed X509 Error — When I try to connect to Internet Native Banner (INB), I get an error "SSL handshake failed: X509CertChainInvalidErr". How do I fix this? | 14 Sep 2005 - 18:57 |
| SSL Warning in Internet Native Banner — When I go to Internet Native Banner (INB), I get an SSL warning that the certificate used was not trusted by my web browser. What does this mean and can I fix it? | 02 Aug 2005 - 19:12 |
| Save Mail Message — Can I save my message and finish it later? | 11 Feb 2008 - 20:21 |
| Search for Files — How do I search for files in Word? | 16 Feb 2004 - 15:43 |
| Sebastian Commons Wireless — I live at Sebastian Commons and my wireless laptop keeps trying to connect to the school's wireless network. What can I do? | 18 Jan 2007 - 16:38 |
| Section Break — What is a section break? | 09 Feb 2004 - 22:18 |
| Security Warning Box — When I try to access LionsLink I get the following message: “Security Warning. The current Web page is trying to open a site in your Trusted sites list. Do you want to allow this?” | 05 Jan 2006 - 18:45 |
| Setting Up Jabber — How do I set up GAIM to access Jabber? | 05 Mar 2008 - 20:18 |
| Shared Designers — I would like another instructor to be able to access my course as a designer. How can I do this? | 18 Feb 2008 - 19:05 |
| Software Costs — I want to have some software installed, what is the cost? | 13 Oct 2009 - 18:30 |
| Sort in Word — How do I sort in Word? | 16 Feb 2004 - 16:30 |
| Sorting in Excel — How do I sort an Excel spreadsheet? | 25 Feb 2004 - 20:06 |
| Spell Check — How do I Spell Check my document? | 09 Feb 2004 - 22:16 |
| Student Account Status — How do I look at my student account status in LionsLink? | 25 Jan 2006 - 16:04 |
| Student Login for Library — How do I log into Boreham Library database? | 10 May 2004 - 21:09 |
| Student Login for LionsLink — How do I log in into LionsLink? | 08 Dec 2005 - 19:55 |
| Student Login for Windows — How do I log into Windows? | 28 Dec 2004 - 19:49 |
| Student Schedules — How do I view my class schedule in LionsLink? | 25 Jan 2006 - 16:05 |
| Students By Major — How can I print students by major? | 05 Jun 2008 - 18:25 |
| Submitting Grades in LionsLink — How do I submit my grades in LionsLink? | 25 Aug 2008 - 17:32 |
| Subscript and Superscript — How do the Subscript and Superscript features in Word? | 16 Feb 2004 - 16:26 |
| Table of Contents — How can I create a table of contents in Word? | 09 Feb 2004 - 22:19 |
| Targeted Announcements — What information do I need to send the Help Desk for targeted announcements? | 08 Dec 2005 - 19:32 |
| Teaching Assistants — How can I add a Teaching Assistant to my course? | 11 Feb 2008 - 20:45 |
| Text Next to a Picture — How do I put text next to a picture imported into the document? | 16 Feb 2004 - 16:25 |
| Type International Characters — How do I type international characters in a document? | 09 Feb 2004 - 22:17 |
| Updating Java — I am getting a message that my Java Runtime Environment is out-of-date when I try to access Blackboard. How can I get an updated version? | 05 Mar 2008 - 20:03 |
| Using Blackboard Chat — How do I use chat in Blackboard? | 11 Feb 2008 - 20:48 |
| Using Blackboard Mail — How do I use Blackboard mail? | 11 Feb 2008 - 20:49 |
| Using Course Tools in LionsLink — How do I use Course Tools in LionsLink? | 25 Jan 2006 - 16:17 |
| Using Groups Tools in LionsLink — How do I use Groups Tools in LionsLink? | 26 Jan 2006 - 16:24 |
| Using the Message Board in LionsLink — How do I use the message board in LionsLink? | 25 Jan 2006 - 17:12 |
| Viewing Personal Pay Benefits and Deduction Information — How do I see my personal pay, benefits and deduction information? | 10 Mar 2006 - 17:01 |
| Virus Scan — How do I virus scan my computer? | 06 Feb 2004 - 20:46 |
| Web Pages Disappearing — My web pages keep disappearing when I click on a link in another program. How can I fix this? | 29 Sep 2008 - 13:43 |
| Windows Shortcuts — What are some shortcuts that I can use in Windows? | 09 Feb 2004 - 17:15 |
| Word Shortcuts — What keyboard shortcuts can I use in MS Word? | 06 Feb 2004 - 20:35 |