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		Common Questions >> Web Index Printable View Topics in FAQs web: Changed: now 14:16 GMT Changed by: Access Denied 10 Jan 2006 - 20:58 - r1.3 lballs Q) I'm getting an "Access Denied" error message when I try to go to the My Courses tab, my Personal Announcements tab or another location on LionsLink. How can I ...   Accessing Banner Bookshelf 15 Aug 2006 - 18:26 - NEW jparke08 Accessing Banner Bookshelf NOTE: You must be on-campus to access this documentation Open an Internet Explorer window Logon to LionsLink Click on the Administrative ...   Active X or Java Script Message 05 Sep 2008 - 14:08 - NEW cswearin Q) What should I do if I get an ActiveX or JavaScript message trying to check my e-mail in Google? A) When trying to access your student email, if you receive any ...   Add Additional Course to Consolidated Course 26 Jan 2006 - 17:24 - r1.2 cswearin Q) I want to add an additional course to a consolidated course, can I do this? A) Yes, after you have created a consolidated course you can add courses to the consolidated ...   Add Borders to Cells in Excel 16 Feb 2004 - 15:33 - r1.5 cswearin Q) How do I add borders to cells? A) To add borders to cells: 1. Select the cells you want to add borders to. 2. To select a border style, click Borders on the Formatting ...   Add Color or Pattern to Cell 16 Feb 2004 - 15:38 - r1.5 jmueller Q) How do I add color or a pattern to a cell in Excel? The color palette. A) To add color (or shade) to a cell in Excel: 1 Select the cells you want to be filled ...   Add Members to Course 25 Jan 2006 - 16:54 - r1.2 cswearin Q) How can I add guest members or teaching assistants to my course? A) If you want to add members to your course: 1. Click on the My Courses Tab . This takes you to ...   Add Members to Group 26 Jan 2006 - 16:21 - r1.2 cswearin Q) How can I add members to my group? A) If you want to add members to your group: 1. Click on the Groups icon. 2. Select the group to update. 3. Scroll down to Configuration ...   Add Questions to a Quiz 11 Feb 2008 - 19:19 - r1.2 rstock01 Q) Now that I have done all of this work, how do I add questions to my quiz (assessment)? A) To add questions to your quiz (assessment) you need to click on the quiz ...   Address Book 16 Feb 2004 - 15:41 - r1.8 cswearin Q) How do I use the Address Book in Word? A) The address book links to your email address book. So unless you have your address book in your email set up, this does ...   Align Data in Excel 17 Feb 2004 - 01:55 - r1.6 vchapman Q) How do I align (position) data in a cell? A) To center or align data in a cell: 1. Select the cells in which you want to reposition the data. To center or align ...   Allowing Student Access to a Course 29 Feb 2008 - 21:14 - NEW rstock01 Q) How do I allow my students to access my course in Blackboard? A) First, verify that the student is actually enrolled in your course, by checking your class list ...   Auto Correct 06 Feb 2004 - 17:17 - r1.9 lballs Q) How do I use the AutoCorrect feature in Word? A) On the Tool Bar, select Help, Microsoft Word Help, then type in AutoCorrect, and click search. Select the topic ...   Auto Text Feature 16 Feb 2004 - 15:40 - r1.7 cswearin Q) How do I use the Auto Text Feature for a frequently typed date? A) To accept the word(s), press the Enter key. Word types them in for you automatically. Auto Text ...   Automatic Save 09 Feb 2004 - 20:01 - r1.9 cswearin Q) How do I use the Automatic Save feature in Word? A) On the Tools menu, click Options. Select the Save tab. Select the Save Auto Recover Info Every check box and ...   Backing Up Grade Quick Files 03 Feb 2004 - 20:14 - r1.2 cswearin Q) How do I backup my Grade Quick files? A) Grade Quick automatically makes a backup file every time you save it. However, Grade Quick files are not automatically ...   Backup LionsLink Calendar 27 Jul 2006 - 15:45 - NEW jmueller Q) How do I backup my LionsLink Calendar? A) To backup your LionsLink Calendar , you need to Export it: Log into LionsLink . Click on the Calendar icon. Click on ...   Banner 05 Jan 2004 - 19:57 - r1.2 judougla   Banner Function Keys 29 Sep 2008 - 17:40 - r1.10 cswearin Q) What are the Banner Function Keys? A) Listed are some of the various Banner function keys: Note: Certain function keys are only valid on some forms. To see a list ...   Blackboard and AOL 11 Feb 2008 - 20:50 - r1.10 rstock01 Q) Why am I having problems using AOL's browser? A) AOL users should use Netscape as their browser instead of the AOL browser. To use Netscape: 1. Start AOL 2. Minimize ...   Blackboard Assignments 11 Feb 2008 - 21:00 - r1.4 rstock01 Q) How do I view, submit, upload and view grades of my assignments in Blackboard? A) The Assignment tool allows the instructor to make documents available for you ...   Blackboard Bulletin Board 11 Feb 2008 - 21:02 - r1.7 rstock01 Q) Where did my messages go? A) Blackboard keeps track of which messages each user has read, and by default displays only messages which have not yet been read (these ...   Blackboard Calendar 11 Feb 2008 - 21:08 - r1.10 rstock01 Q) How do I add, edit, and delete entries in Blackboard calendar? A) Calendar allows students and instructors to exchange information about class events quickly and ...   Blackboard Chat 11 Feb 2008 - 21:09 - r1.6 rstock01 Q) Why are some of the rooms recorded? A) Chat rooms 1 through 4 can be logged so that instructors can hold online tutorial sessions or gauge participation in assigned ...   Blackboard Discussions 11 Feb 2008 - 21:11 - r1.5 rstock01 Q) How do I use Discussions in Blackboard? A) Discussions allows you to send, read, and search for messages. Discussions is divided into different topics which allow ...   Blackboard Learning System 11 Feb 2008 - 19:18 - NEW jmueller presentationwmv.wmv : Student Orientation   Blackboard Mail 11 Feb 2008 - 21:14 - r1.8 rstock01 Q) What is the difference between Blackboard mail and regular email? A) You may only send mail messages to other course participants and the instructor using Blackboard ...   Blackboard Quizzes 11 Feb 2008 - 21:17 - r1.4 rstock01 Q) How do I take a Blackboard quiz or survey? A) Follow the instructions below. Note: If you are taking a quiz that contains equations, Blackboard recommends you ...   Block Images in Firefox 29 Feb 2008 - 21:19 - r1.2 rstock01 Q) How do I block images from a particular website in my web browser? A) In Mozilla/Firefox, it's possible to block images from a web site by right-clicking on an ...   Browser Problems 11 Feb 2008 - 19:27 - r1.21 rstock01 Q) I recently upgraded my web browser, and now I am having problems accessing a LionsLink or Blackboard Learning System feature. What can I do? A) In order to access ...   Bullets and Numbering 16 Feb 2004 - 15:39 - r1.7 cswearin Q) How do I do bullets and numbering in Word? A) Select the items to which you want to add bullets or numbers. To add bullets, click Bullets . To add numbers, click ...   Burn CD 06 Feb 2004 - 19:11 - r1.6 lballs Q) How do I burn a CD in Windows XP? A) Windows XP has built-in cd-burning abilities. This, in most cases, eliminates the need for third-party programs such as Roxio ...   CPIP Notification 10 Mar 2006 - 16:59 - r1.4 cswearin Q) I went into Administrative Tools or My Courses to look up personal information and received an error that read "CPIP Notification... external error". What do I ...   CPU 05 Jan 2004 - 19:53 - r1.2 judougla   Calendar 11 Jul 2006 - 15:43 - NEW jmueller   Call Directory 30 Sep 2008 - 19:53 - NEW rstock01 Q) How do I use the call directory to return a call? 0 The number of calls that are stored in your call history directories (missed, received and placed calls) is ...   Cannot Delete Tab 08 Dec 2005 - 21:03 - r1.2 jmueller Q) Why can't I delete a tab in LionsLink? A) You will not see a Delete this tab link if you are trying to delete a required tab. These tabs are (you may not have ...   Cannot Dial With Multi Line Phone 06 Feb 2004 - 16:46 - r1.7 lballs Q) I cannot use my multi-line phone to dial out, but it has a dial tone. A) If it is a digital set (MultiLine), check the display area to the left of the Program ...   Cannot Download Attachment 08 Feb 2006 - 19:43 - r1.3 lballs Q) When I try to download an attachment, Internet Explorer is telling me that it "blocked this site from downloading files to your computer". How can I fix this? ...   Cannot Find My Class 11 Feb 2008 - 19:28 - r1.2 rstock01 Q) I cannot find my Blackboard class that I am supposed to be taking. Where is it? A) If you are looking for your class for the next semester, it will not get created ...   Cannot Get Into LionsLink 05 Jan 2006 - 16:19 - r1.18 lballs Q) I cannot get into LionsLink, but I can get to University of Arkansas Fort Smith's Web site! A) Try to access the system again a short while later, if you are ...   Change Outlook Password 30 Aug 2006 - 15:03 - NEW jparke08 Q) How do I change my password in Outlook? A) While in Outlook, do the following: Click on Tools Click Email Accounts Select View or change existing e-mail accounts ...   Change Password 05 Sep 2008 - 14:07 - r1.19 cswearin Q) How do I change my passwords? A) To change your Windows , LionsLink or Campus Web Sites (LionsPass, LionsWeb, Blackboard, Faculty web site, etc.) passwords, go ...   Change Quiz Settings 11 Feb 2008 - 19:30 - r1.2 rstock01 Q) How do I change the settings on my quiz (assessment)? A) There are a few options that you can change to make a quiz (assessment) more secure. You should change ...   Change the Default Font 16 Feb 2004 - 15:38 - r1.8 cswearin Q) How do I change the default font? A) The default font applies to new documents based on the active template. On the Tool Bar, select Format. Click Font. Select ...   Change the Margins 06 Feb 2004 - 19:13 - r1.6 lballs Q) How do I change the margins for just part of a document? A) Make sure that the cursor is where you want to start the changes for the margins. On the Tool Bar Choose ...   Charge Calls 06 Feb 2004 - 16:53 - r1.7 lballs Q) How do I charge calls to my home number or a credit card? A) ## access code, 9, 0, area code, phone number. Wait for directions from your carrier.   Charts in Excel 12 Feb 2004 - 22:10 - r1.4 lballs Q) How do I create charts in Excel? A) To create charts in Excel: 1. Select Insert then Chart 1. Select the Chart Type 1. Click Next If preview chart looks the way ...   Check Email Off Campus 04 Jan 2006 - 19:36 - r1.7 cswearin Q) How can I use Outlook (or another e-mail client) to check my LionsLink e-mail from off-campus? A) Due to security concerns, we do not allow you to use a third ...   Check Shared Email Folders 05 Sep 2008 - 14:08 - r1.2 cswearin Q) How do I check e-mail in shared folders that I have subscribed to? A) To check e-mail in shared folders: 1 Open your web browser (Internet Explorer or Netscape ...   Class Information for Faculty 09 Dec 2005 - 14:43 - r1.3 cswearin Q) How do I view my class schedules, student lists, and grade books? A) To view class schedules, student lists, and grade books: 1. Click on the Administrative Tools ...   Clear Cache 16 Feb 2004 - 15:30 - r1.5 cswearin Q) I have been told to clear the cache. How do I do this? A) In Internet Explorer click Tools, then click Internet Options. On the General tab, click the Delete Files ...   Clear Deleted Email 02 Dec 2005 - 17:58 - r1.7 lballs Q) Is there a way to clean out the Delete folder similar to emptying the Recycle Bin in Windows? A) Click on the "Select All Displayed Messages" box at the top of ...   Combine Courses 26 Jan 2006 - 17:20 - r1.2 cswearin Q) Can I combine courses into one course? If you are assigned to teach more than one section of a course and or you often repeat a course over several terms and you ...   Common Deans and Secretaries Forms 29 Sep 2008 - 13:36 - r1.6 cswearin Q) What Banner forms are common for Deans and Secretaries? A)The following forms are given to all Deans and Secretaries: GUAPSWD Change Password SCACRSE Basic Course ...   Common Faculty Forms 29 Sep 2008 - 13:37 - r1.6 cswearin Q) What Banner forms are common to Faculty? A) The following forms are typically given to Faculty: GUAPSWD Change Password SFAREGQ Registration Query SFASLST Class ...   Common Student Forms 06 Feb 2004 - 20:28 - r1.5 lballs Q) What are some of the most commonly used forms in the Banner Student Module? Commonly Used Banner Student Module Forms SSASECT Section Information SPAIDEN General ...   Common Student Forms Expanded 25 Feb 2005 - 19:56 - r1.9 cswearin Q) What is the function of the most commonly used forms in the Banner Student Module? Commonly Used Banner Student Module Forms with expanded information SFAREGQ ...   Compressed Folder 06 Feb 2004 - 20:30 - r1.5 lballs Q) How do I zip files in Windows XP? A) Windows XP has built-in file zipping abilities. This, in most cases, eliminates the need for third-party programs such as ...   Computer and Monitor Off 10 Mar 2006 - 16:59 - r1.8 cswearin Q) My computer will not power on or my monitor is black. What should I do? A) Check both the monitor and CPU for power lights. If the CPU or monitor does not have ...   Computer Locks Up 06 Feb 2004 - 20:30 - r1.7 lballs Q) What should I do when my computer locks up? A) First try to do a warm boot (hold down Ctrl and press Alt & Del) to get the Close Program box. If there is an item ...   Connect to Blackboard 14 Feb 2008 - 17:31 - r1.10 rstock01 Q) How do I connect to Blackboard Learning System? A) To access Blackboard Learning System, go to the website http://creative.uafortsmith.edu . Alternately, you can ...   Contacted By Different Email 11 Feb 2008 - 19:34 - r1.4 rstock01 Q) Can I be contacted through a different email address? A) No. On average, an instructor has over 25 students in each web-based course. Faculty cannot control the ...   Convert Documents 09 Feb 2004 - 20:02 - r1.10 cswearin Q) How do I convert documents created in WordPerfect into Word? A) The best way to convert WordPerfect documents to Word is to do a "Save As" in WordPerfect. At the ...   Copy a Blackboard Course 14 Feb 2008 - 17:32 - r1.12 rstock01 Q) How do I copy my old Blackboard course onto my new course? A) If you are the course's Designer, use the following instructions to copy your old course onto your ...   Course Content 11 Feb 2008 - 19:37 - r1.4 rstock01 Q) When I go to the course contents, I only see a few topics but I know there are more. Where are they? A) On the Course Contents page (or any other path page) there ...   Create an Envelope 16 Feb 2004 - 15:37 - r1.8 cswearin Q) How do I create an envelope in Word? A) Follow these steps: On the Tools menu, click Envelopes and Labels. Then click the Envelopes tab. Enter the address information ...   Create Columns 09 Feb 2004 - 22:13 - r1.8 lballs Q) How do I create columns in Word? A) To start columns in your document, follow these steps: Move the cursor to where you want the columns to start. Choose the Columns ...   Create Distribution List 02 Dec 2005 - 17:59 - r1.8 lballs Q) How do I create a distribution list in LionsLink's email? A) Add your contacts into the Address Book, click on the "New Group" icon. Select the people that you ...   Create Question Category 11 Feb 2008 - 19:37 - r1.2 rstock01 Q) How do I create a question category in Blackboard? A) Probably the easiest way to organize your quiz (assessment) is to have a separate category for each question ...   Create Questions 11 Feb 2008 - 19:38 - r1.2 rstock01 Q) How do I create quiz (assessment) questions in Blackboard? A) Now that your have your Categories created, you need to add questions to them. If you are on the ...   Create Quiz 11 Feb 2008 - 19:38 - r1.2 rstock01 Q) Now that I have created the categories and the questions, how do I create my quiz (assessment)? A) To create your quiz (assessment), you will need to have created ...   Create Tables 16 Feb 2004 - 15:37 - r1.9 cswearin Q) How do I create tables in Word? A) Place the cursor on the spot in the text where you want the table. Choose Table from the Tool Bar, and click on Insert Table ...   Creating a Calendar in LionsLink 07 Dec 2005 - 19:54 - r1.7 lballs Q) How do I create a calendar in LionsLink? A) Follow the directions below: A. Click the Calendars tab from any of the views. B. Click the New Cal icon. You will ...   Creating an Event in LionsLink 07 Dec 2005 - 19:59 - r1.7 lballs Q) How do I create an event in LionsLink Calendar? A) Follow the directions below: A. Click the New Event icon from the View tab, or from one of the other views. ...   Cursor Moves in Email 02 Dec 2005 - 18:00 - r1.8 lballs Q) I am typing in an email message and it suddenly moves me to the "To:" field. Why is this happening? A) This is natural behavior for a web browser. When you start ...   Cut Copy Paste 02 Dec 2005 - 18:01 - r1.12 lballs Q) How do I Cut, Copy and/or Paste? A) Select the text you want to cut (move) or copy. To select text, you can hold down the left mouse button at the beginning of ...   Daylight Savings Time 06 Mar 2007 - 17:48 - NEW cswearin Q) How will DST affect my PC? Beginning March 11th the new extended Daylight Savings Time (DST) start and end dates will change according to the Energy Policy Act ...   Debug Errors 02 Dec 2005 - 18:01 - r1.3 lballs Q) I receive debug errors when I try to access my email in LionsLink. What do I do? A) Debug errors can sometimes occur when you access LionsLink using Internet Explorer ...   Delegate Group Maintenance 26 Jan 2006 - 17:24 - r1.2 cswearin Q) How do I delegate group maintenance in LionsLink? A) The Edit Member Profile screen lets a group leader or a course leader delegate group or course homepage management ...   Deleting a Calendar in LionsLink 02 Dec 2005 - 20:55 - r1.5 lballs Q) How do I delete a calendar in LionsLink? A) Follow the directions below: A. Click the Calendars tab from any of the views. B. Click the Select checkbox of the ...   Deleting an Event in LionsLink 08 Dec 2005 - 17:41 - r1.5 lballs Q) How do I delete an event in LionsLink? A) Follow the directions below: A. After bringing up the calendar you wish to delete an event from, click on the red X below ...   Denied Access to Student Services 21 Dec 2006 - 16:25 - NEW jparke08 Q) I can login to LionsLink, but I am denied access to Student Services (Registration, Grades, Financial Aid, etc). What can I do? A) Please send an email to helpdesk ...   Dial International Number 19 Feb 2004 - 03:14 - r1.8 vchapman Q) How do I dial an international number? A) ## access code, 9, 011, country code, city code, local number Q) How do I dial an international number with operator ...   Did Not Logoff 11 Feb 2008 - 19:39 - r1.7 rstock01 Q) What if I do not log off? A) If you do not log off, another person may come along to the computer you were using and be able to access your Blackboard account ...   Directory Assistance 06 Feb 2004 - 16:56 - r1.8 lballs Q) How do I call directory assistance? A) Local (within 479): ## access code, 9, 1, 411 Long Distance: ## access code, 9, 1, area code, 555-1212   Duplicating Questions 11 Feb 2008 - 19:39 - r1.2 rstock01 Q) I want to use a question I already created, just change some information. How do I do this? A) Sometimes it's a lot easier to duplicate and change a question then ...   Editing an Event in LionsLink 02 Dec 2005 - 20:56 - r1.5 lballs Q) How do I edit an event in LionsLink? A) Follow the directions below: A. Click the event you want to edit from any of the views. B. Type the changes and click OK ...   Email 06 Jan 2006 - 00:55 - r1.3 jmueller   Email Window Is Not Centered 02 Dec 2005 - 18:03 - r1.8 lballs Q) My email window is not centered and/or partially off of the screen, and I cannot get to the scroll bar. What do I do? A) In Internet Explorer, double click on ...   Error Message 04 Nov 2003 - 01:16 - r1.4 vchapman Q) If I get an error message, what information do I need to provide to the Help Desk? A) The first thing you need to do is write down the exact error message . We ...   Export Assessments 11 Feb 2008 - 19:40 - r1.3 rstock01 Q) How do I export assessments or questions from my Blackboard course? A) You need to use the Export button on the Assessments or Question Database screen. This will ...   Export Learning Modules 11 Feb 2008 - 19:42 - r1.3 rstock01 Q) How can I export a Learning Module from my Blackboard course? A) Use the Export button on the Learning Modules tool. In the course you are exporting the Learning ...   Financial Aid Status 25 Jan 2006 - 16:00 - r1.8 cswearin Q) How do I check my financial aid status in LionsLink? A) To check your financial aid status in LionsLink: 1 Click My Courses Tab 1 Click Student and Financial Aid ...   Find an Address 11 Feb 2008 - 19:43 - r1.7 rstock01 Q) How do I find the mail addresses of my classmates? A) In the message composition window, above the To: line, there is a button called Browse for Recipients . Clicking ...   Find and Replace 16 Feb 2004 - 16:23 - r1.7 cswearin Q) How do I use the Find and Replace Features in Word? A) Choose Edit from the Tool Bar . Click on Replace . In the find box, type what you want to find. In the Replace ...   Firefox Attachment Issue 04 Mar 2008 - 14:40 - r1.3 cswearin Q) Why am I unable to download an attachment in Firefox? A) There is a problem with Firefox. If there is a space in the name of the attachment, it will not open and ...   Forgot Blackboard Password 11 Feb 2008 - 19:45 - r1.12 rstock01 Q) What if I forget my Blackboard password? A) Your Blackboard password is your LionsLink password. If you forgot your password, then you need to visit the Admissions ...   Format Numbers in Excel 12 Feb 2004 - 22:12 - r1.3 lballs Q) How do I Format Numbers? A) To format numbers as fractions: 1. Select the cells you want to format. 2. On the Format menu, click Cells , and then click the Number ...   Formatting Features 09 Feb 2004 - 22:15 - r1.7 lballs Q) How do I use the Formatting Features in Word? A) On the Tool bar, select Help. Select Microsoft Word Help. Type Format in the space provided. Select the type of ...   Forward LionsLink Mail 02 Dec 2005 - 21:04 - r1.9 lballs Q) I would like to forward my email to another account, how do I do this? A) To forward your LionsLink email to another account click the Options tab inside the email ...   Forward Mail 11 Feb 2008 - 19:46 - r1.6 rstock01 Q) Can I forward mail to another class member? A) Yes. Forwarding a message involves quoting the contents of a message and sending it to someone other than the sender ...   Forwarded Message Sent As Attachment 02 Dec 2005 - 18:04 - r1.7 lballs Q) Forwarding a message duplicates the original message as an attachment. A) This does not really cause any problems, but it can be annoying. If you wish to delete ...   Giving Access to My LionsLink Calendar 08 Dec 2005 - 19:40 - r1.8 cswearin Q) How do I give others access to my LionsLink Calendar? A) If you want, you may allow other users to access your calendar. You can control what others can see and ...   Grade Quick Install Instructions 29 Feb 2008 - 21:52 - r1.2 rstock01 Q) How do I install GradeQuick? A) Contact the Help Desk at 7460 and request access to GradeQuick. You must be a member of the GradeQuick group before you can install ...   Grades in Blackboard 11 Feb 2008 - 19:49 - r1.7 rstock01 Q) I handed in an assignment or test a while ago, but I do not see my grade listed. Why not? A) Either the instructor has not finished marking the assignments, or ...   Groups 16 Jul 2008 - 19:24 - r1.3 cswearin Q) How do I request a group be created in LionsLink? A) To request a new group Click the Groups icon in the upper right corner of the LionsLink page. Click the Create ...   HTML Tags 11 Feb 2008 - 19:47 - r1.6 rstock01 Q) Can I use HTML tags in my messages? A) Yes. If you know how to use HTML tags, you can use them in your mail messages. If you don't know HTML, you can click on ...   Hardware 05 Jan 2004 - 19:48 - r1.2 judougla   Hardware Type 31 Oct 2003 - 19:48 - r1.5 jmueller View FAQs based on Hardware Type : CPU Keyboard Monitor Mouse Printer   Header or Footer 16 Feb 2004 - 15:54 - r1.7 cswearin Q) How do I add a header or footer to a Word Document? A) Choose the View from the Tool bar . Select the Header and Footer command. Click the Switch Between Header ...   Hide Unenrolled Students 11 Feb 2008 - 19:48 - r1.2 rstock01 Q) How can I hide the unenrolled students in my Blackboard Gradebook? A) Log into your Blackboard course and go to the Gradebook. Once you are in the Gradebook, click ...   How Do I Create a Chart in Excel 03 Feb 2004 - 20:44 - NEW lballs (Q) How do I create a chart in Excel? 1. Select Insert then Chart 1. Select the Chart Type 1. Click Next (If preview chart looks the way you want, data range is correct ...   How Do I Edit My Faculty Website 12 Nov 2007 - 15:54 - r1.5 jmueller Q) How do I edit and upload files to my Faculty Website? A) If your Faculty Website resides at http://faculty.uafortsmith.edu/staff/username/ then you edit your website ...   How to Allow Popup Windows 09 Dec 2005 - 19:10 - r1.3 jparke08 Q) How do I allow popup windows from LionsLink or any uafortsmith.edu site? A) Instructions for specific browsers are listed below... Internet Explorer version 6 ...   How to Email Class in LionsLink 26 Jan 2006 - 17:25 - r1.7 cswearin Q) How do I e-mail a class or group in LionsLink? A) Follow the instructions below: A. Click the E-mail option under Course or Group Tools. B. You can select students ...   How to Get a Faculty Website 27 Sep 2007 - 14:05 - NEW jmueller Q) As a faculty member, how do I get a website on the faculty website ? A) You should contact the Help Desk via email at helpdesk@uafortsmith.edu or via phone at ...   How to Get a LionsLink Login 13 Jul 2007 - 20:15 - r1.5 cswearin Students Logins and passwords for first-time University of Arkansas Fort Smith students may be picked up in several places. WATC will receive their information during ...   How to Use LionsLink Mail 28 Dec 2005 - 19:03 - r1.9 cswearin Q) How do I use LionsLink? A) To use LionsLink Mail you must have a LionsLink login name and password. 1. Click the e-mail icon on the main LionsLink navigation bar ...   I Am Moving 31 Aug 2005 - 20:22 - r1.8 jmueller Q) I am moving. What do I need to do? A) Fill out the Guides.Moving Form .   INB 20 Jul 2005 - 20:05 - NEW jmueller FAQs about "":   Import and Export 16 Feb 2004 - 15:52 - r1.10 cswearin Q) How do I import and export files in Word? A) On the tool bar of Word click on Help . Click on Microsoft Word Help . In the window, type in Import or Export and ...   Import Materials Into a Course 14 Feb 2008 - 17:32 - r1.3 rstock01 Q) How do I import materials (questions, assessments or content) into my Blackboard Course? A) In order to import materials, the materials must be exported from another ...   Importing and Exporting Materials 11 Feb 2008 - 19:50 - r1.2 rstock01 Q) Where can I find instructions for exporting and importing content and materials into my Blackboard course? A) The topics listed here will walk you through the ...   Incorrect Java Version 20 Jun 2008 - 16:02 - r1.4 cswearin Q) I get a message in Blackboard that I do not have the correct version of Java and/or the My Computer icon will not load when I try to add an attachment. What can ...   Insert Graphics 16 Feb 2004 - 15:53 - r1.8 cswearin Q) Can I insert graphics in a Word document? A) Yes, by following these instructions: Position cursor in the spot where you want your picture. Choose Insert from ...   Inserting Columns and Rows in Excel 24 Feb 2004 - 15:54 - r1.4 cswearin Q) How do I insert columns and rows into an Excel Spreadsheet? A) Inserting Columns 1. To insert a single column, click a cell in the column immediately to the right ...   International Dialing 04 Mar 2008 - 14:41 - r1.2 cswearin Q) How do I make an international call? A) Countries may vary, but the general procedure is: ## access code 9 for outside line 011 Country code may be two or three ...   Internet Explorer 14 Feb 2008 - 18:09 - r1.7 rstock01   Internet Native Banner Window Not Opening 02 Aug 2005 - 19:01 - r1.2 jmueller Q) I go to Internet Native Banner (INB) and the Banner window does not open. All that appears is a screen saying "loading java applet". What can I do? A) This is ...   Internet Native Banner With Netscape 20 Jul 2005 - 19:56 - r1.2 cswearin Q) How can I access Internet Native Banner (INB) with Netscape, Mozilla, or Firefox? A) To access INB with Netscape, Mozilla, or Firefox you will need to install ...   Internet Performance 05 Dec 2005 - 21:59 - r1.8 lballs Q) Is there some fine tuning I can do to improve the performance of LionsLink? A) This document provides a list of suggestions that may help the performance of any ...   Join a Group 26 Jan 2006 - 17:23 - r1.2 cswearin Q) How do I join a group in LionsLink? A) The Group Guest View screen provides general information about a group and provides a link you can use to join the group ...   Keyboard 05 Jan 2004 - 19:53 - r1.2 judougla   Kicked Out of LionsLink 25 Jan 2006 - 16:22 - r1.7 cswearin Q) I have not been in LionsLink very long and my session expires. Why does this happen? A) After you first login to LionsLink you must click another tab then go back ...   Labels in Word 16 Feb 2004 - 16:31 - r1.8 cswearin Q) How do I do labels in Word? A) Main Document: Start a new document to create a new label, or open an existing document used previously to merge labels. Open the ...   Laser Printer Streaks 06 Feb 2004 - 16:34 - r1.6 lballs Q) My laser printer is putting black streaks on the paper when it prints. What do I need to do? A) Replace the toner cartridge. If the printer still streaks after ...   LionsLink 30 Nov 2005 - 16:21 - NEW jmueller   LionsLink Address Book Auto Fill 26 Jan 2006 - 17:22 - r1.9 cswearin Q) Can I have my email Address Book filled in automatically? A) No, LionsLink prevents this as a security and privacy measure. Q) Does the information in the Address ...   LionsLink Address Book Copy 02 Dec 2005 - 21:15 - r1.5 lballs Q) If one person sets up an address book can it be copied to another user? A) No, LionsLink line prevents this as a security and privacy measure.   LionsLink Address Book Use 26 Jan 2006 - 17:22 - r1.7 cswearin Q) Does the information in the address book do anything? For instance, will it prompt me when a person's birthday is coming up? A) No, this information acts just ...   LionsLink Chat Rooms 25 Jan 2006 - 17:14 - r1.9 cswearin Q) How do I use the LionsLink Chat Rooms? A) This application is used primarily for student-to-instructor communication. LionsLink automatically creates a Chat Room ...   LionsLink Expired 02 Dec 2005 - 21:17 - r1.10 lballs Q) When I get the expire message, it says to "Click OK to continue". Why does it still log me out after I click OK? A) You have to click the "OK" button within a ...   LionsLink Grades 25 Jan 2006 - 16:03 - r1.10 cswearin Q) How do I look at my grades in LionsLink? A) To check grades in LionsLink: 1 Click My Courses Tab 1 Click Student and Financial Aid in the left hand navigation ...   LionsLink Handbook 02 Dec 2005 - 20:52 - r1.9 lballs Q) Is there a handbook I can read about using LionsLink? A) Yes, you can read the Adobe PDF file entitled " Getting Started with Campus Pipeline " (this file is 1 ...   LionsLink Is Slow 08 Dec 2005 - 19:46 - r1.12 cswearin Q) It is taking a very long time for LionsLink to load at home. What can I do? A) To help protect your security, LionsLink has to verify your connection every time ...   LionsLink Lists Addresses in Email 02 Dec 2005 - 21:18 - r1.8 lballs Q) When I send an email to a distribution list, it places all of the list members' email addresses at the top of the email. How can I make those disappear? A) Move ...   LionsLink Times Out 26 Jan 2006 - 17:35 - r1.12 cswearin (see also LionsLink Expired ) Q) LionsLink times out while I am writing an e-mail message! A) The warning to stay in the LionsLink sessions appears on the main LionsLink ...   LionsLink Transcripts 25 Jan 2006 - 16:02 - r1.10 cswearin Q) How do I view my transcript in LionsLink? A) To view an unofficial transcript in LionsLink: 1 Click My Courses Tab 1 Click Student and Financial Aid in the left ...   LionsPass 06 Jan 2006 - 00:54 - r1.2 jmueller   LionsPass Invalid Birthdate Message 29 Feb 2008 - 21:53 - r1.2 rstock01 Q) LionsPass keeps giving me an "invalid birthdate" message, how do I fix this? A) To correct your data in our system, please contact Jenny Jones in the Records Office ...   Listservs and LionsLink 02 Dec 2005 - 21:14 - r1.10 lballs Q) Do on-campus email listservs work in LionsLink? A) To post a message to the list, send to LISTNAME@listserv.uafortsmith.edu.   Logging in and Using LionsLink 26 Jan 2006 - 16:49 - r1.12 cswearin Q) How do I log in and use FAQs.LionsLink? A) Follow the instructions below: 1. Launch your computer's Internet browser. At the netsite, address, or location line ...   Logging Into Blackboard 11 Feb 2008 - 19:56 - r1.6 rstock01 Q) How do I log in to Blackboard? A) Follow the instructions below: To log into Blackboard, go to the website http://creative.uafortsmith.edu . Make sure that you ...   Logging Out of LionsLink 09 Dec 2005 - 17:47 - NEW jparke08 Q) How do I log out of LionsLink? A) To log out of any LionsLink pages other than Home, select the Exit icon. To log out of the Home page for LionsLink, select the ...   Login Procedure 06 Feb 2004 - 16:35 - r1.6 lballs Q) How do I login to Windows 2000/XP? Windows 2000/XP Login Instructions If this is the FIRST time you have ever logged into a Windows 2000/XP computer: 1 Put your ...   Logoff Instructions 11 Feb 2008 - 19:55 - r1.6 rstock01 Q) How do I log off? A) Click on the Log Out link at the top of any Blackboard page when you are finished. Please remember to do this everytime you are finished, ...   Losing Cursor On Compose 26 Jan 2006 - 17:36 - r1.8 cswearin Q) When composing an e-mail, my cursor disappears below the edge of the window. What can I do about this? A) This is a quirk of Netscape Navigator. Internet Explorer ...   Macintosh 05 Jan 2004 - 20:05 - r1.2 judougla   Mail Merge 29 Feb 2008 - 21:53 - r1.11 rstock01 Q) How do I do a mail merge in Word? A) Open Word and then go to Tools , Letters and Mailings , Mail Merge . Mail Merge Steps: 0. Select Labels (or whatever type ...   Manage Course or Group Tools 26 Jan 2006 - 16:36 - r1.3 cswearin Q) How do I manage all of the Course or Group Tools? A) To manage all of the Course or Group Tools: Click the option for the Tool that you wish to manage under Content ...   Manage Groups 04 Jan 2006 - 18:58 - NEW lballs Q) How Do I Manage Group Membership In LionsLink? A) The Manage Members screen lets a group leader, course leader, or group or course member with delegated permission ...   Mapping N Drive On Notebooks 13 Mar 2008 - 16:32 - r1.7 rstock01 Q) How do I access a network folder? The instructions listed on this page are for $IF() . If you would like to see the instructions for a different network folder ...   McAfee Virus Scan 05 Jan 2004 - 19:58 - r1.2 judougla   Microsoft Excel 05 Jan 2004 - 20:01 - r1.2 judougla   Microsoft Word 05 Jan 2004 - 20:03 - r1.3 judougla   Monitor 05 Jan 2004 - 19:54 - r1.2 judougla   Mouse 05 Jan 2004 - 19:55 - r1.2 judougla   Multi Line 07 Mar 2001 - 21:10 - NEW jmueller The 2008 Multiline Phone "> The 2008 Multiline Phone The 2616 Multiline Phone "> The 2616 Multiline Phone   Navigate 16 Feb 2004 - 15:51 - r1.8 cswearin Q) How do I move around in a Word document? A) The most common way to move about in your document is to press the arrow keys. These are also called the cursor-control ...   Navigation Buttons 11 Feb 2008 - 19:56 - r1.6 rstock01 Q) I see more than one set of navigation buttons (back, forward, etc.). Which ones do I use? A) You should use the navigation buttons within Blackboard. Your browser ...   Netscape Navigator 11 Jul 2006 - 15:43 - r1.6 jmueller   Network 05 Jan 2004 - 19:45 - r1.2 judougla   New Employee 02 Dec 2005 - 21:31 - r1.11 lballs Q) What do I do before a new employee begins work? A) 1) Security request: If the employee only needs access to email, you should complete the Security portion of ...   No Dial Tone 06 Feb 2004 - 16:56 - r1.6 lballs Q) My phone has no dial tone. What should I do? A) Check the connections at wall, base of set, and handset at both ends. Make sure that a "click" can be heard when ...   No Signal Input 06 Feb 2004 - 16:33 - r1.5 lballs Q) I get message 'No signal input' on my monitor. What is the problem? A) The monitor is not getting input from the CPU. Make sure that the CPU is powered on. If ...   Not Authorized in Blackboard 11 Feb 2008 - 19:59 - r1.8 rstock01 Q) I can login to LionsLink, but when I try to access Blackboard at creative.uafortsmith.edu I get a message "You are not authorized to access this page." What could ...   Not Receiving Calls 06 Feb 2004 - 16:45 - r1.6 lballs Q) I am not receiving incoming calls on my phone. What do I need to check? A) Check to be sure that the phone has not been forwarded. On digital (MultiLine) sets ...   Number Pages 16 Feb 2004 - 15:48 - r1.7 cswearin Q) How do I number pages? A) On the Tool Bar click on Insert . Click on Page Numbers . When the windows comes up, in the Position Box click the down arrow to select ...   Old Tasks Are Not Syncing 29 Sep 2008 - 13:42 - r1.3 cswearin Q) Why are my old Tasks disappearing from my LionsLink calendar or why are the Tasks not syncing correctly to my Outlook or Handheld calendar? A) By default, the ...   Open the LionsLink Calendar 05 Jan 2006 - 15:12 - r1.8 cswearin Q) How do I use the Calendar in LionsLink? A) Follow the instructions below: A. Click the calendar icon on the main FAQs.LionsLink navigation bar. A separate window ...   Open Works Doc in Word 09 Jul 2007 - 21:16 - r1.2 jmueller Q) How do I open Works documents in Word? A) To open Works documents in Word use the instructions at the link below: http://support.microsoft.com/kb/315757/en-us ...   Operating System 31 Oct 2003 - 19:43 - r1.7 jmueller View FAQs based on Operating System : Macintosh Windows 95 Windows 98 Windows 2000 Windows XP Windows NT Other OS   Other OS 31 Oct 2003 - 19:53 - NEW jmueller   Other Software 31 Oct 2003 - 19:52 - NEW jmueller   Outlook 06 Jan 2006 - 00:55 - r1.3 jmueller   Password Suddenly Stopped Working 11 Feb 2008 - 20:00 - r1.3 rstock01 Q) My password for Windows, LionsLink or Blackboard has suddenly stopped working. What might the problem be? A) Your password may have expired. You can log into http ...   Pegasus Error Message 16 Feb 2005 - 20:03 - NEW tnipp Q) When I'm in Pegasus email I get an IMAP and/or POP error. What should I do? A) Pegasus mail is tied to Pipeline mail and when you change your Pipeline password ...   Post Files for Class or Group 26 Jan 2006 - 16:36 - r1.3 cswearin Q) How do I post files for my class or group? A) To post files for your class or group: 1. Click the Files option under Course or Group Tools. 2. Click Add a new ...   Post Links for Class or Group 26 Jan 2006 - 16:37 - r1.3 cswearin Q) How do I post Links for my class or group? A) To post Links for your class or group: 1. Click the Links option under Course or Group Tools. 2. Click Post a Link ...   Post News Articles for Class or Group 26 Jan 2006 - 16:37 - r1.4 cswearin Q) How do I post news articles for my class or group? A) To post news articles for your class or group: 1. Click the News option under Course or Group Tools. 2. Click ...   Post Photos for Class or Group 26 Jan 2006 - 16:13 - r1.4 cswearin Q) How do I post photos for my class or croup? A) To post photos for your class or group: 1. Click the Photos option under Course or Group Tools. 2. Click the Post ...   Posting On LionsLink 08 Dec 2005 - 19:50 - r1.11 cswearin Q) Who do I contact for posting information on the Campus Life pages? A) For Campus Life or Student Organization updates, email Jill McCormick at jmccormi@uafortsmith ...   Printer 05 Jan 2004 - 19:56 - r1.2 judougla   Printing Email Wastes Paper 26 Jan 2006 - 17:31 - r1.9 cswearin Q) When printing an email message, it prints the message on the first page and wastes a second page by reprinting the address. A) This is most often seen in Netscape ...   Printing From a Wireless Notebook 04 Mar 2008 - 14:47 - r1.2 cswearin Q) How do I access a networked p